Shipping policy

Standard Shipping

Shipping fees are calculated by the carrier based on weight and dimensions. We aim to dispatch orders within 2 business days. Most domestic orders arrive within 5-7 business days, though actual delivery time depends on the carrier. Posters and other oversized items require separate packaging to prevent damage, which may incur an additional fee.

Curbside Pickup

We offer convenient curbside pickup for eligible items. Please select this option at checkout if desired.

International Shipping

We ship all international orders via USPS with tracking and insurance at our best available rates. Most products are eligible for international shipping. Recipients are responsible for any applicable customs duties, tariffs, taxes, or Value Added Tax (VAT), which the carrier collects upon delivery. International shipping rates are determined by the order's weight and destination.

For additional information or inquiries, please contact Museum Stores Customer Service at customerservice@clevelandart.org.